Data Deletion Instructions

How to ask us to delete what we received when you contacted Home Key Atlanta through a Facebook comment or Facebook Messenger.

How to ask

Use any one of these. Tell us the name on your Facebook account and roughly when you contacted us, so we can find the right conversation.

• Send our Facebook Page a message that says: DELETE MY DATA.
• Email [email protected] or [email protected].
• Call or text 470-641-0595 (Tyler Thanh Nguyen) or 470-641-0744 (Amy Le).

What we delete

• Your Messenger conversation with our Page, including messages from our automated assistant and from our team.
• Our record of your comment and of the reply we sent you.
• The technical delivery records Meta sent us, and the logs of any automated replies we generated for you.

If you became a contact

If you gave us your name, phone number or email address, we also created a contact record in our CRM systems, including BoldTrail. Tell us if you want that deleted too and we will remove it from both, except for anything we are required by law to keep, such as records of a real estate transaction.

Your copy on Facebook

Deleting our copy does not remove the conversation from your own Messenger app or your comment from Facebook. You can delete those yourself in Facebook.

How long it takes

We complete deletion requests within 30 days and confirm with you through the same channel you used to ask. We may need to confirm that the request comes from you before deleting anything.